Shipping and Delivery

1) UNITED KINGDOM  (INC.N.IRELAND, ISLE OF MAN and CHANNEL ISLANDS.)

There is a fixed standard charge of £2.50 irrespective of the size or value of your order.

Shipping is by 1st class standard large letter or parcel post with Recorded Delivery on all orders where the total value exceeds £50. All UK shipping is fully certified and insured against loss or damage in transit.

2) EUROPE

There is a fixed standard charge of £8.50 on all orders irrespective of the size or value of your order.

Shipping is by Standard Airmail with tracking on all orders (assuming this service is available to the destination country.)

All European shipping is fully certified and insured against loss or damage in transit.

3) REST OF WORLD

There is a fixed standard charge of £12.50 on all orders irrespective of the size or value of your order.

Shipping is by International Tracked and Signed Airmail (assuming this service is available to the destination country.)

All Rest of World shipping is fully certified and insured against loss or damage in transit.

DELIVERY TIMES

We endeavour to ship all orders within 3 days of receipt and you will receive an email confirming shipment. In the event that there will be any unforeseen delay in shipping you will be advised accordingly and should the delay be unacceptable to you  will have the option to cancel your order and receive a full refund. You should allow the following timescale for delivery following the date of confirmation of shipping;

UK Orders; 3 days

European Orders; 7 days

Rest of World Orders; 14 days

Please note that that these timescales are approximate and are beyond the control and responsibility of Simply Equine.

 

CUSTOMS CLEARANCE

Goods shipped to outside the UK and Europe are subject to customs clearance and Simply Equine is required to attach descriptive documentation including order values and any customs duties which may be payable at destination are entirely the responsibility of the buyer.